Hi Xmo91!
The equation is a quadratic equation in z, it has two solutions, which are both complex numbers in this case. You can solve it with the usual formula for quadratic equations.
There are several ways to define complex numbers, but all equivalent, which may be the reason you got "mixed messages" (could you be more specific?).
Complex numbers are just pairs (a,b) of real numbers, which are usually written as a+bi (a is the real part, b is the imaginary part). To compute with complex numbers you can use the usual properties from the real numbers, the only new thing you need to know is that i^2=-1. Complex numbers take some getting used to, but once you have mastered the basics, they are really not much more difficult then the real numbers to work with.
There is of course a lot more to say about complex numbers, but I could only repeat what you find in other internet resources, for example http://en.wikipedia.org/wiki/Complex_numbers" .
I suggest you take a look at some of the available texts and ask more specific questions if there is something you don't understand.