If you haven't tried this yet, it might be worth a shot. This won't solve the problem if something else is to blame, but it's a good intermediate step to check. (Depending on your specific version of Windows, the process might look slightly different.)
What could be happening is that the default audio output is set to something other than the device to which your speakers are connected.
Open Control Panel, and then navigate to Hardware and Sound, Manage Audio Devices.
View attachment 89356
Then be sure that the Default playback device is whatever your speakers are connected to.
View attachment 89358
In the example above, My sound is coming through the speaker output of the "Realtek High Definition Audio" which is the sound "card" that's actually built into my motherboard. One of the other options is the non-amplified, digitial output jack of the same device, but I don't have anything hooked up to that, so I don't use it. Also in this example are shown are the ports associated with the NVidia graphics card's HDMI outputs, but I'm not using those. Not shown (there wasn't enough room) is an option to select my Logitech USB headphones.
By the way, this is the same process I use to switch between headphones and speakers.
Look to the right of the device and you'll see some bars (in light blue above). Play a You-Tube video or some music or something that
should be playing some sound. If everything is set up correctly, any active device that's turned out and working properly should show some of those bars occasionally turn green when the sound level is appropriately large. If you don't see any green ever (when something is playing sound), it might be an issue with your driver software is piping the sound to the wrong output, or the device isn't set up correctly for some other reason.
If the problem is that your device is not configured correctly, you'll have to open the software application that came with the device [Edit: In my particular example, it would be the "Realtek HD Audio Manager" software; see the bottom of the first image]. For example, perhaps the device is set up to pipe the output through its non-amplified output port instead of the speaker port (and you're expecting the speaker port as the output). The software application that came with the device might allow you to reconfigure this.
Good luck.